1. Product Overview & Market First
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Unified Coverage: Bajaj General Insurance has introduced ‘My Family Complete’, a health insurance policy that integrates both human family members and domestic pets (dogs and cats) under a single umbrella plan.
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Sum Insured Range: Flexible coverage options ranging from ₹5 lakh up to ₹5 crore, with policy tenure options of up to 5 years.
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Pet Eligibility: Eligible for dogs and cats aged 3 months and above, with no upper age limit for entry.
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Payout Structure: Combines both indemnity-based reimbursements and benefit-based lump-sum payouts.
2. Comprehensive Coverage Breakdown
A. Human Health Coverage
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Hospitalization & Care: In-patient hospitalization, room rent, pre- and post-hospitalization expenses, and domiciliary (home) care.
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Specialized Treatments: Coverage for modern treatment methods, AYUSH hospitalization, organ donor expenses, and road ambulance services.
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Family Support: Reimbursements for family visits during prolonged hospitalization.
B. Pet-Specific Protection & Benefits
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Medical & Emergency: Veterinary in-patient hospitalization, pet ambulance services, and pre/post-treatment care.
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Pet Parent Hospitalization: Emergency pet boarding/accommodation expenses if the owner is hospitalized.
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Third-Party Liability: Protection against financial liabilities arising from injury, death, or property damage caused by the insured pet to third parties.
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Lost Pet Assistance: Coverage for advertising expenses and reward payouts if the pet goes missing.
3. Strategic Rationale
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Evolving Family Dynamics: MD & CEO Tapan Singhel noted that the product responds to modern lifestyle shifts where pets are considered integral family members, removing the need for fragmented, standalone pet insurance policies.
